The Ultimate Guide to Grow a Construction Business: 9 Steps to Take

Written by Chris Scully
Published on January 1, 2024

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The construction industry offers boundless opportunities if your market demand and business foundations support sustainable growth.

Yet only 25% of companies survive 15+ years, says the Bureau of Labor Statistics. So, how can you defy the odds?

This guide provides vital analyses to determine your readiness, mapping plans to scale steadily versus quick, unsustainable spurts.

We’ll outline how to reinforce your foundations, stand out amid competition, and avoid pitfalls causing most companies to fold. The groundwork you lay now pays dividends for decades. Let’s examine essential prerequisites for smart, resilient construction business growth.

How to grow your construction company: Step-by-step

  1. Determine if your business is truly ready to grow
  2. Decide how you want to grow
  3. Establish a strategic business plan
  4. Strengthen your team
  5. Improve client acquisition and retention
  6. Know your financials
  7. Implement AI and new technology
  8. Expand networking connections
  9. Work with a construction business coach

Step 1: Determine if your business is ready to grow

what is a business coach for contractors

Before deciding on expansion, it's important to understand if your business is truly ready to grow. 

You’ll need to consider - Regular profitability, a loyal customer base, consistent positive feedback, and a committed team. These elements are all hallmarks of a company poised for growth. 

Most importantly, is the demand there?

Ask yourself: Are you bringing in steady jobs (driving demand), keeping your customers coming back (fulfilling demand), getting your payments on time (getting paid), and ready to do it all over again (repeat)?

Remember: Drive demand. Fulfill demand. Get paid. Repeat. This cycle leads construction firms to lasting growth the right way.

 

Ask yourself these questions to determine if your business is ready:

  1. Have we seen a steady increase in sales?
  2. What did we do that caused the sales increase?
  3. Are those actions repeatable and expandable?
  4. Are we consistently receiving positive feedback from our clients?
  5. Is our team meeting or exceeding our performance expectations?
  6. Are our finances in good enough shape to fund additional facilities that may be needed, such as vehicles, tools, equipment, etc?
  7. Can our current processes and systems handle an increase in demand?
  8. Is there a clear demand for our services that exceeds our current capacity?
  9. Are we adapting our business strategy effectively based on market insights and past experiences?
  10. Are we ready for the challenges that come with scaling our business?

Step 2: Decide how you want to grow your construction business

how to grow a construction business

Strategic scaling and growth are about building an adaptable and sustainable foundation for the future. It's not just about scaling up but about scaling smart, with a vision anchored in long-term success. 

Strategic avenues for how to grow your construction business:

In the ever-changing construction world, think of growth as constructing a strong, flexible, and lasting base for your business's future. It's about more than growing big but growing right. Yes, it can be tricky, but with a solid game plan, the rewards are well worth it.

So, how do you choose the best growth path? Here are routes to consider:

  1. Boost Sales: Boost sales through targeted marketing to prospective clients, advanced sales team training, and improving your online presence. Sustainable growth depends on the company’s ability to find or strengthen demand for its services.
  2. Expand Geographically: Explore new areas outside your current location. Find different customer groups. Before expanding, make sure your company is operationally ready. New locations increase your expenses, so your finances need to support this kind of expansion.
  3. Diversify Your Offerings: Use your company's strengths to add new construction-related services such as home renovations, green building and eco-friendly construction. This is a good move if there is existing demand for these services, or you can create new demand for them.
  4. Enhance Internal Processes: Innovate and refine your internal systems and procedures. More efficient operations can lead to higher productivity and better profits.
  5. Acquisition Strategy: Consider acquiring competitors or businesses that add value to your services. But be cautious: carefully evaluate the advantages, integration issues, and risks involved. Make sure you have a team of professionals to help you with acquisitions.

Step 3: Establish a strategic business plan 

creating a strategic business plan

Like a skyscraper needs exact blueprints, your construction business's growth depends on a thorough plan. Building a strategy that foresees challenges and outlines specific goals is crucial to your company's success.

Strategic Planning

  • Define Your Vision: Where do you see your business in the next month, year, or 5-years? This vision guides all other strategic decisions.
  • Mission and Purpose: Why does your business exist beyond just making profits? A compelling mission can inspire your team and resonate with potential clients.
  • Set Concrete Goals: While vision and mission are directional, goals are specific. Define where you want to be in the next year, three years, and five years regarding revenue, market share, and other measurable metrics.
  • Know Your Competition: Conduct a competitive analysis to understand the market landscape. By recognizing what your competitors are doing right (or wrong), you can carve out a unique space for your business.
  • Anticipate Challenges: Before scaling, proactively identify challenges you might face. Consider factors like potential market downturns, shifts in client demands, or even internal challenges like skill shortages.

Organizational Clarity

  • Chart Your Organization: Visual tools like organizational charts display the hierarchy and departments to streamline communications and decision-making processes.
  • Clarify Roles: Every team member should have a clear job description outlining their responsibilities to boost productivity and ensure accountability is embedded in your company culture. You also need a “playbook” laying out the role and training processes involved for future employees.

By emphasizing each element of planning and drawing parallels to the construction process, we underscore the gravity of strategic planning in business growth.

Step 4: Strengthen your team

training a team member on construction site

In the construction world, the foundation of any successful project isn't just the materials or machinery but the people who breathe life into blueprints. Your team is the lifeblood of your operations. 

However, an Associated General Contractors of America survey shows that 88% of contractors report difficulty finding skilled workers. 

Demand far outpaces the supply of qualified workers, directly hindering productivity and growth.

Building an experienced, reliable team is more vital than ever. The right talent increases efficiency, reduces mistakes, and drives client satisfaction. Satisfied clients refer others, sparking sustainable growth.

Attracting and retaining capable workers must be a priority.

  1. Use value-based hiring to recruit top talent that aligns with company values.
  2. Craft clear, descriptive job posts outlining duties, skills, and cultural fit
  3. Structure extensive onboarding programs with mentors
  4. Offer competitive benefits and compensation
  5. Prioritize continuous skills training

Step 5: Improve client acquisition and retention

construction business reviews and feedback

In today's digital age, clients seek a blend of online and offline touchpoints. Merge your digital marketing efforts—SEO, social media, and email—with face-to-face interactions and trusted recommendations.

Did you know? According to a survey from Bright Local, 49% of consumers trust online reviews as much as personal recommendations from friends and family. 

Always keep your clients at the heart of what you do. From that first hello to project completion and even after, show them they matter. Make it a habit to seek their views and quickly act if they have any issues. Remember, a personal touch goes a long way!

Step 6: Know your numbers to make financially sound decisions

financial management for a construction business

Many companies don’t recognize the importance of “knowing their numbers.” 

You must know the foundations of financial management, including tracking the number of prospects, jobs sold, profitability, cash flow, and other important statistics for making informed strategic decisions for your construction business.

  • Estimate jobs correctly.
  • Regularly reinvest in your business, upgrading equipment and enhancing marketing strategies.
  • Anticipate unexpected challenges by establishing an emergency fund to support 6-12 months of operations, ensuring resilience and stability. 

This approach empowers you to make informed, financially sound decisions crucial for long-term business growth.

Step 7: Stay ahead with AI and new technology

Construction has lagged behind other industries in adopting new technologies. However, digital innovation presents a prime opportunity to gain a competitive advantage. According to McKinsey research, AI and automation can improve efficiency by 30% and reduce costs by 40%.

Differentiate your construction company by adopting advanced technologies for work collaboration and data-driven management. Utilize cloud systems, drones, VR, and 3D modeling for team connectivity and real-time communication, alongside project management software and equipment monitoring, to enhance decision-making and productivity. 

This proactive integration of cutting-edge tools elevates quality, efficiency, and profitability, setting your firm apart in a traditionally low-tech industry.

Step 8: Expand with networking and collaborations

construction crew benefits from coaching

In an industry built on relationships, networking is an invaluable growth strategy. Actively engage with industry associations, chambers of commerce, trade groups, and professional organizations. Attend conferences, seminars, charity events, and any venue that brings together your peers.

  • Join premier national associations like the Associated General Contractors of America (AGC), Associated Builders and Contractors (ABC), Construction Specifications Institute (CSI), or Construction Management Association of America (CMAA). These provide access to events, education, resources, and networking with thousands of members.
  • At the local level, seek out organizations like the Chamber of Commerce specific to your city or region. Identify and participate actively in commercial real estate associations, economic development councils, contractor alliances, and other complementary groups.
  • Share insights and experiences through industry forums on LinkedIn. 
  • Attend trade shows to interact with potential partners and clients.
  • Join a networking organization, such as BNI.
  • Finally, active referral programs harness the power of word-of-mouth recommendations. Satisfied clients and partners who organically suggest your services to peers in their network are your best brand ambassadors.

Step 9: Work with a construction business coach

contractor coaching with Action Management Pros

Partnering with a construction business coach is a strategic step in scaling your construction business. 

A business coach brings invaluable expertise and insights to refine your business strategies. They assist in identifying growth opportunities, streamlining operations, and implementing effective management practices. 

A coach can guide you through complex challenges, offering personalized advice and action plans tailored to your business's needs. By leveraging their experience and knowledge, you can navigate the market more effectively, make informed decisions, and position your company for long-term growth, success, and profitability. 

Conclusion

The construction business world is daunting, with its "grow or die" ethos. Yet, with a holistic approach, sustainable growth is within reach.

First, assess if demand exists to support your company expansion before jumping in. Next, map out a strategic growth plan aligned to market needs.

Be sure to build up your crew’s skills to maintain quality at scale. And deep dive into your finances—analyzing jobs sold, profitability, and cash flow.

Layer in technology for performance gains and expand networking for referrals.

Also, work with an expert construction business coach. Leverage their partnership to optimize operations, increase efficiency, and boost profit margins.

Remember—thoughtfully planned moves strengthen foundations. Let’s grow your construction business together. We’ll work with you to skyrocket your construction company.

Expand your construction business to unprecedented heights. Let Action Management Pros LLC be your compass. Your blueprint to success is just a click away. Talk to our team and construct a brighter future! We offer a free, no-obligation consultation.

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